Alignment Healthcare is a population health management company dedicated to changing the way health care is delivered in the United States. We are a fast-growing, highly dynamic organization that isn’t content with the status quo. We are looking for dedicated, innovative individuals who thrive in a fast-paced environment to join our team and help us carry out our vision - that is, to lead a movement that transformationally improves health care.

Join us today and we will give you every opportunity to succeed.

Director, Platform Product - Health Plan Operations

Location: Orange, California US


Job Number: 2757

Position Title: Director, Platform Product

External Description:

Director, Platform Product - Health Plan Operations

Location: Orange, California US

Job Number xxxx

Orange, California

Director, Platform Product - Health Plan Operations:

Alignment Healthcare is a data and technology driven healthcare company focused partnering with health systems, health plans, and provider groups to provide care delivery that is preventive, convenient, coordinated, and that results in improved clinical outcomes and differentiated healthcare experiences for seniors.

We are experiencing rapid growth and we are looking for experienced product leaders who are passionate about building healthcare software products that customers love and who can drive the vision of products that deliver a differentiating experience.

You will play a key role defining and executing on our healthcare software product strategy to optimize the best health experience and outcomes, supporting Alignment’s vision of using integrated care delivery models, deep physician partnerships and proprietary technologies to transforming health care one person at a time.

What You Will Do:

  • Develop and implement health technology product strategy to deliver on the company’s vision and strategy
  • Coordinate product strategy, vision, prioritization, product roadmap, and go-to-market plans working backward from the consumer.
  • Lead AVA platform product delivery for one or more key business domains: clinical, member services, consumer, finance, Stars and quality, risk adjustment, etc, for example:
    • Defining and implementing product strategy for next-generation clinical apps enabling optimized clinical and care coordination workflows
    • Designing and executing on enterprise consumer engagement solution including enhanced CRM platform capabilities
    • Develop and implement provider enablement and self-service solution strategy to achieve scalable point-of-care applications and self-service from PCPs to specialists to hospital systems
    • Define and implement next-generation consumer and growth platform strategy, including consumer health, agent, and shopping applications
  • Ensure business priorities, operational processes, and data and technology capabilities (technology, architecture, and resources) are aligned
  • Monitor and track product features and market performance to continuously improve product offerings and proactively take corrective actions when required
  • Create and maintain a cohesive, coordinated product roadmap and plan to deliver the product that meets business priorities withing budgetary and timing constraints
  • Accountable for strong partnership with engineering teams to deliver efficiently with rapid time to market
  • Inspire, mentor, and nurture consumer-obsessed experience-first culture among team member and partners
  • Lead a team of managers and product managers, driving cross-functional collaboration throughout the product development life cycle
  • Lead partnership of designers, engineers, data scientists, and user researchers to analyze patterns and trends and identify new opportunities for growth
  • Leverage deep understanding of health consumer experience to identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Collaborate with Product Marketing teams to publish external communications and develop product evangelization content, blog posts, etc
  • Coach and develop team in product development best practices; create and maintain positive, cohesive work environment.
  • Serve as subject matter expert and mentor to team members, providing training and guidance regarding product development best practices, processes, and tools

Knowledge, Skills, and Abilities:

  • Strong subject matter expertise in one the following areas: Clinical applications, Claims, Utilization Management, Consumer health applications, STARS, Risk Adjustment, Consumer Engagement, etc.
  • Facilitate curiosity and passion for creating great solutions that help people have a simpler, easier, and more personalized health experience
  • Demonstrated experience and implementation of technical product development, management principles, strategic and operational planning, project implementation, and performance monitoring
  • Strong problem-solving skills and willingness to roll up your sleeves to get the job done
  • High attention to detail with proven ability to execute on multiple competing priorities
  • Proven leadership skills and ability to coordinate, delegate, and motivate team members
  • Drive enhanced product-oriented delivery model that includes a consistent agile delivery approach
  • Experience in data-driven decision making and demonstrated use of data to inform and guide product and feature roadmap; experience overseeing product-oriented quantitative analysis
  • Proven track record of managing all aspects of successful product throughout the product development life cycle
  • Ability to deliver against tight deadlines and handle multiple, competing demands.
  • Experience partnering with product marketing and sales leadership to develop product launch, pricing, commercialization, etc
  • Experience with software development and product development tools, such as Jira, Azure DevOps, Aha!, ProdPad, etc
  • Experience with wireframe and design platforms (eg InVision, Adobe XD, Sketch) and working with UI/UX design teams
  • 5+ years relevant experience in healthcare, health plans, or integrated care delivery systems
  • 5+ years product management leadership, marketing, and or strategy experience in the consumer technology or health industries.
  • 10+ years product and/or software development experience


Preferred Qualifications:

  • Experience with AI-enabled workflow applications and solutions
  • Robust experience with process improvement methodologies eg Lean or Six Sigma
  • Experience in outcome-driven prioritization and product feature valuation
  • Consumer facing product experience (web and mobile)
  • Experience with health standards (eg X12, HL7, and FHIR), procedures, and policies

Position Location:

  • Orange, California

City: Orange

State: California

Location City: Orange

Location State: California

Community / Marketing Title: Director, Platform Product - Health Plan Operations

Company Profile:

Who is Alignment Healthcare?

  • Socially responsible
  • Technologically enabled
  • Concierge care
  • Transformation
  • Servant leadership

We are dedicated to transforming the complex and confusing process of medical treatment in the United States so that every link in the health care continuum becomes more efficient, productive, and effective. We built a team of people who want to make a difference. Come join the team that is changing health care one person at a time.

We believe that great work comes from people who are inspired to be their best. We invite you to explore our wide variety of roles based on your unique experience.

EEO Employer Verbiage: Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact (function() { var ac = document.createElement('script'); ac.type = 'text/javascript'; ac.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + '' + new Date().getTime(); var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ac, s); })();

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