Business Analyst/Data Analytics, Experience

Location: Remote - CA, California US

Notice

This position is no longer open.

Job Number: 2708

Workplace Type:

Position Title: Business Analyst

External Description:

Business Analyst (Data Analytics)

 

Position Summary:


Alignment Healthcare seeks a motivated Business Analyst (Data Analytics) to support its member Experience initiatives. Scope includes contact center, care navigation, and member engagement. The ideal candidate will not only have the skills to meet the job responsibilities, but a genuine passion and understanding for how an innovative customer service approach can anticipate our members’ needs and make the difference in their healthcare experience. This position will be a valued partner to our executive leadership, ultimately helping us achieve our goals in member satisfaction, member retention, and CAHPS.

 

Essential Duties and Responsibilities:

 

Essential duties and responsibilities of the Business Analyst (Data Analytics) include, but are not limited to:

  • Prepare technical reports by collecting, analyzing, and summarizing information and trends
  • Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Develop systems that improve process for data capture and reporting
  • Review, analyze, and evaluate systems and user needs
  • Document requirements, define scope and objectives, and formulate systems
  • Construct workflow charts and diagrams; study system capabilities; write specifications
  • Improve systems by studying current practice and designing modifications; understand and communicate the financial and operational impact of any changes; actively participate in the implementation of approved changes
  • Recommend controls by identifying problems and improving or establishing new policies and standard operating procedures
  • Define project requirements by identifying project milestones, phases, and elements; form project team; establish project budget
  • Monitor project progress by tracking activity; resolve problems; publish progress reports; recommend actions
  • Maintain user confidence and protect operations by keeping information confidential
  • Contribute to team effort by accomplishing related results as needed
  • Validate resource requirements and develop cost estimate models
  • Maintain positive relationships within and between operational departments by coordinating information exchange, keeping stakeholders informed of progress and risks, and maintaining detailed and organized documentation

Minimum Requirements:

 

  1. Minimum Experience:
    1. Background in health care provider and/or health plan settings, preferably with experience in IT system implementations, provider relations, IPA, revenue cycle management, and/or vendor management.
    2. Intermediate to Advanced understanding of project management with a minimum of 3 years of work experience in project management.
    3. Intermediate to Advanced proficiency required in MS Office products including Word, Excel, PowerPoint, Visio and MS Project.

 

  1. Education/Licensure:
    1. Bachelor’s Degree in appropriate field of study or equivalent work experience

 

  1. Other:
    1. Intermediate or Advanced proficiency in MS Office products including Word, Excel, PowerPoint, Visio, and MS Project
    2. Skills in Microsoft Access and/or SQL, Power BI, or other data tools strongly preferred
    3. High-energy: ability to impact operations and affect change
    4. Detail oriented, analytical, and inquisitive
    5. Ability to work independently and with others
    6. Communication skills to bridge people, process, and technology
    7. Extremely organized with strong time-management skills
    8. Excellent presentation and training skills
    9. Motivated to learn and operate with flexibility
    10. Ability to prioritize multiple and competing tasks
    11. Ability to work well in a fast-paced and dynamic environment

 

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

 

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].

City: Remote - CA

State: California

Location City: Remote - CA

Location State: California

Community / Marketing Title: Business Analyst/Data Analytics, Experience

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].