Alignment Healthcare is a population health management company dedicated to changing the way health care is delivered in the United States. We are a fast-growing, highly dynamic organization that isn’t content with the status quo. We are looking for dedicated, innovative individuals who thrive in a fast-paced environment to join our team and help us carry out our vision - that is, to lead a movement that transformationally improves health care.

Join us today and we will give you every opportunity to succeed.

Enrollment Coordinator

Location: Orange, California US


This position is no longer open.

Job Number: 2326

Position Title: Enrollment Coordinator

External Description:

Enrollment Project Coordinator


Position Summary:
The Enrollment Coordinator is responsible for providing support to the Enrollment team, ensuring the efficient operation of enrollments. Researching validating and reconciling enrollments from the error reports and CMS (Center for Medicare and Medicaid Services) daily files. Ensures printing and distribution of all enrollments is completed with the require time frame.


General Duties/Responsibilities:

(May include but are not limited to)

  • Sending correspondence to Members or CMS (Center for Medicare and Medicaid Services) to gather information or provide updates for corrections.
  • Responsible for scanning and indexing of all enrollment documents.
  • Responsible for the daily tracking of incoming member correspondence in Ez-Member.
  • Maintain Enrollment miscellaneous files in an organized fashion, as well as create files as needed.
  • Process invoices upon request.
  • Act as a liaison between the Enrollment team and the Sales Representatives. Provide any issues identified to the necessary internal department heads.
  • Responsible for printing and distribution of enrollment applications.
  • Assist in tracking all pending enrollments for additional information needed for qualification.
  • Assist in the departmental compliance tasks which may include the Working Aged Survey Mailing, Annual Notice of Change Letter, Health Care Risk Assessment mailings, and all other necessary compliance mailings.
  • Submit monthly reports to Management upon request.


Supervisory Responsibilities:

No supervisory responsibilities


Minimum Requirements:

  1. Minimum Experience:
    1. Knowledge of Medicare Managed Care Plans
    2. 2 to 3 years of customer service experience
    3. Direct sales or related experience preferably in the Managed Care industry
  1. Education/Licensure:
    1. High school diploma or general education degree (GED)
  2. Other:
    1. Bilingual (English/Spanish) is required

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

City: Orange

State: California

Location City: Orange

Location State: California

Community / Marketing Title: Enrollment Coordinator

Company Profile:

Who is Alignment Healthcare?

  • Socially responsible
  • Technologically enabled
  • Concierge care
  • Transformation
  • Servant leadership

We are dedicated to transforming the complex and confusing process of medical treatment in the United States so that every link in the health care continuum becomes more efficient, productive, and effective. We built a team of people who want to make a difference. Come join the team that is changing health care one person at a time.

We believe that great work comes from people who are inspired to be their best. We invite you to explore our wide variety of roles based on your unique experience.

EEO Employer Verbiage: Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact (function() { var ac = document.createElement('script'); ac.type = 'text/javascript'; ac.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + '' + new Date().getTime(); var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ac, s); })();

This site supports the current version and the previous version of Internet Explorer, Chrome, Firefox, and Safari.