SNP (Special Needs Program ) Case Manager (Temporary)
Location: Orange, California US
Job Number: 1718
Position Title: Case Manager-Temp
Alignment Healthcare is seeking a SNP RN case manager is responsible for health care management and coordination within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum.
Along with other members of the health team, as the case manager you will be conducting comprehensive assessments that include the medical, behavioral, pharmaceutical, and social needs of the patient, identifying gaps in care and barriers to attaining improved health. Based on this assessment, and in conjunction with the patient, the patient’s physician, and other members of the health team, you will create and implement a care plan that will address the identified needs, work to remove barriers, and improve the health of the patient. Patient interaction is conducted telephonically.
General Duties and Responsibilities:
(May include but are not limited to)
- Coordinate care by serving as a resource for the patient, their family, and their physician.
- Measure, improve, and maintain quality outcomes (clinical, financial, and functional) for individual patients and the population served.
- Ensure access to appropriate care for members with urgent or immediate needs facilitating referrals / authorizations within the benefit structure as appropriate.
- Assess member’s current health status, resource utilization, past and present treatment plan and services.
- Collaborate with members, the primary care physician (PCP) and the care team to develop a plan of care.
- Monitor and evaluate effectiveness of the care management plan and modify as needed.
- Interface with PCP, extensivists, nurse practitioners, and specialists on the development of care management treatment plans.
- Provide education and self-management support based on the patient’s unique learning style.
- Assist in problem solving with providers, claims, or service issues.
- Measure the effectiveness of interventions to determine case management outcomes.
- Work closely with delegated or contracted providers, groups or entities (as assigned) to assure effective and efficient care coordination.
- Maintain confidentiality of all protected health information (PHI) in compliance with state and federal law and Alignment Healthcare Policy.
- 2 years’ clinical experience
- 4 years’ case management experience; or any combination of education and experience, which would provide an equivalent background.
- Health plan experience (preferred)
Education / Licensure:
- Must have and maintain an active, valid and unrestricted RN license in California
- Case Management Certification (preferred)
- Possess a high level of understanding of community resources, treatment options, home health, funding options and special programs
- Extensive knowledge of the management of chronic conditions
- Excellent verbal and written communications skills
- Excellent case preparation and abstracting skills
- Team player who builds effective working relationships
- Able to work independently
- Experience using standardized clinical guidelines required
- Strong organizational skills
- Ability to operate PC-based software programs including proficiency in Word, Excel, and PowerPoint
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
- The employee frequently lifts and / or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Location City: Orange
Location State: California
Community / Marketing Title: SNP (Special Needs Program ) Case Manager (Temporary)
Who is Alignment Healthcare?
- Socially responsible
- Technologically enabled
- Concierge care
- Servant leadership
We are dedicated to transforming the complex and confusing process of medical treatment in the United States so that every link in the health care continuum becomes more efficient, productive, and effective. We built a team of people who want to make a difference. Come join the team that is changing health care one person at a time.
We believe that great work comes from people who are inspired to be their best. We invite you to explore our wide variety of roles based on your unique experience.