Home Monitoring Program Nurse

Job Number: 1215

Workplace Type:

Position Title: Home Monitoring Nurse

External Description:

Responsible for managing patients enrolled through Alignment’s home monitoring platforms including but not limited to virtual health, biometrics/care plan management, telemedicine, etc. 

 This position reports directly to clinical operations leadership with clinical oversight provided by physician leadership in a dual reporting role. 

 

General Duties/Responsibilities:

(May include but are not limited to)

• Monitor clinical alerts, triage patients as needed that are enrolled in home monitoring programs
• Adhere to established decision tree as approved by clinical leadership and operate within appropriate licensed scope to deliver medical care
• Provide disease specific education as patient’s medical condition necessitates and that is within scope of license.
• Assist patients with home devices and work to troubleshoot any technical or clinical needs. 
• Take initiative to assist patient with any care coordination needs including facilitating appointments with AHC clinicians, PCPs or specialists; educate on benefit options that can help maximize member’s access to care; refer to appropriate AHC programs; and facilitate any member service related needs.
• Assist in enrolling identified members into home monitoring programs based on clinician referral or other clinical criteria
• Manage daily workload to prioritize patients that are at highest risk
• Strong written, verbal and oral communication skills.  Must be able to effectively communicate with clinicians, other clinical teams, PCPs, care givers, etc.
• Excellent telephonic customer service skills.  Will be required to conduct video-based patient conferences when requested. 
• Able to navigate multiple medical record systems to gain comprehensive view of patient
• Able to clearly and appropriately document patient’s medical status within multiple systems
• Manage dual reporting structures
• Other duties as assigned by supervisor

Minimum Requirements:

 

1. Minimum Experience:
   1. RN – minimum 2 years of nursing experience including case management
   2. LVN – minimum 5 years of nursing experience including case management

 

1. Education/Licensure:
   1. Unrestricted RN or LVN license within a state
   2. Able to obtain licensure in other states where Alignment has patients (this could be provided with company assistance)
2. Other:
   1. Medicare Knowledge
   2. Strong Microsoft Word skills
   3. Bilingual, Spanish

Work Schedule: Monday-Friday 6:00 am-3:00 pm with NO required on-call

100% office-based in Orange, CA

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

City: Orange

State: California

Location City: Orange

Location State: California

Community / Marketing Title: Home Monitoring Program Nurse

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].